Get in Touch
Have questions about SynthMonitor? Ready to get started? Contact our team and we'll help you monitor your critical systems.
Contact Information
Office Address
SynthMonitor Inc.
1718 Capitol Ave
Cheyenne, WY 82001-4528
United States (US)
Phone
Hours
Monday - Friday: 8:00 AM - 6:00 PM MT
Saturday - Sunday: Closed
Quick Links
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Frequently Asked Questions
How long does setup take?
Setup typically takes less than 15 minutes. You can start monitoring your first check within minutes of signing up. Our onboarding team is available to help with more complex configurations.
Do you offer a free trial?
Yes! We offer a 14-day free trial with full access to all features. No credit card required. You can test our platform with your own systems before committing.
What kind of support do you provide?
We offer email support for all customers and priority support for premium plans. Our support team typically responds within 2 hours during business hours.
Can I customize monitoring checks?
Absolutely. You can create custom browser checks, API tests, and define your own performance thresholds. Our JavaScript SDK allows for advanced scripting capabilities.
What's your uptime guarantee?
We maintain a 99.99% infrastructure SLA. Our monitoring platform is built on redundant infrastructure across multiple cloud providers to ensure reliability.
Do you monitor from specific locations?
Yes, we monitor from 47 locations across the United States. You can select which locations to run your checks from based on your user distribution.
Ready to Get Started?
Join hundreds of companies monitoring their critical systems with SynthMonitor. Start with a free trial today.
Need Help Right Now?
Our team is available during business hours to answer questions and help you get started.
Monday - Friday: 8:00 AM - 6:00 PM MT
Call us at +1 (307) 864-2316